Merrylife’s Online Services Terms of Use

PRODUCT PRICES

All display prices on this website are inclusive of the Malaysia Government’s Sales and Service Tax (SST) and subject to change at any time. Products are sold for personal use only.

PRODUCT CANCELLATION
  1. MerryLife International Sdn Bhd reserves the right to make order cancellation if the product is not available for any reasons.
  2. If that’s the case, an email will be delivered to your registered email address to notify you of the cancellation of your order.
  3. Refund will be credited into your credit card, bank account or store wallet account within 90 days.
  4. Order cancellation by customer is STRICTLY NOT ALLOWED once an order confirmation email is issued and/or the parcel has been shipped.
DISCREPANCY

If there is a discrepancy between your ordered products and the products delivered, please contact our Customer Service by phone 03-92010707 or email: [email protected] to report on the products upon 7 days of receiving the goods. Our Customer Service personnel will get back to you within 3 working days to assist you.

RETURN, REFUND & EXCHANGE POLICY

This Returns, Refund, Exchange Policy is to be only applicable for MerryLife International Sdn Bhd. This policy does not apply to items, which have been stated as non-exchangeable, non-returnable and non-refundable.

PRODUCT RETURN & EXCHANGE
  1. Request must be made within 7 days from the date of received.
  2. Customers are required to provide receipt or proof of purchase.
  3. Product exchange is subject to stock availability and approval.
  4. We reserve the right to do an exchange by way of an item(s) of an equal value or lower value.
  5. Exchange product that value less than the return value, there will be no refund for the difference of price.
  6. Products for exchange shall be returned in its new, unused, original condition, quantity, and packaging as it first delivered to customer. Items purchased as part of a set, or a multi-item pack must be returned as a whole set.
    • - If the products delivered is in damaged or defective condition; or
    • - If the products delivered is expired; or
    • - If the product is delivered is incorrect.
  7. Products for exchange shall be returned in its new, unused, original condition, quantity, and packaging as it first delivered to customer. Items purchased as part of a set, or a multi-item pack must be returned as a whole set.
  8. We will not charge shipping costs for the return of faulty or damaged items.

Merrylife’s Website Private and Policy

  1. Welcome to MerryLife’s Website (www.merrylife2u.com) or such other Website made available by MerryLife (“’Website”). This Terms of Use (“Terms of Use”) governs your access and use of MerryLife’s Website and/or Online Services (“Services”). Please read this Terms of Use carefully before you proceed further.
  2. If you continue to browse and use this Website, you are agreeing to comply with and to be bound by the terms set out below.
  3. The term “MerryLife” or “us” or “we” refers to MerryLife International Sdn. Bhd. (Company Reg 562574-A).
  4. Your use of the Website is subject to MerryLife’s Fair Usage Policy.
  5. You are solely responsible for all acts and/or omissions during your use of the Website.
  6. You agree that:
    • • You provide information that is true and accurate when using the Website;
    • • Your use of the Website will only be for lawful purposes; and
    • • Your use of the Website shall be in accordance with this Terms of Use and shall not be against any public interest.
  7. You shall not:
    • • Provide information that is inaccurate or false when using the Website;
    • • Use the Website to post or cause to post or publish any defamatory or obscene or otherwise unlawful material;
    • • Use the Website to post or cause to post materials that are unlawful, libellous, abusive, harmful and/or threatening or otherwise objectionable of any nature;
    • • Impersonate another person when using the Website;
    • • Use the Website in such a way that is fraudulent or causes speculations;
    • • Disrupt or intercept our electronic information posted on MerryLife Website or on any of the servers;
    • • Attempt to circumvent any security features of the Website;
    • • Use the Website for any activities that may breach any laws or regulations, breach any third party’s right or privacy, or contrary to any relevant authorities;
    • • Infringe any intellectual property rights;
    • • Knowingly transmit or upload files that contain viruses or may lead to security issues; or
    • • Use the Website that is otherwise jeopardising the integrity of the Website or MerryLife’s good name.
Intellectual Property
  1. This Website belongs to MerryLife and all its trademarks, whether registered or otherwise are protected at law. The copyright to the contents of this Website is owned by or licensed to MerryLife. This Website is intended for personal use, quick reference, illustration, and information purposes only and may not be copied, redistributed or published in any manner without the written permission of MerryLife. Any unauthorised use of any part of this Website is strictly prohibited.
  2. The trademarks, logos, characters, and service marks (collectively “Trademarks”) displayed on this Website belong to MerryLife. Nothing contained on this Website should be construed as granting any license or right to use any Trademark displayed on this Website. Any use or misuse of the Trademarks displayed on this Website, or any other content on this Website, except as provided in these Terms and Conditions, is strictly prohibited.
  3. MerryLife reserves the right to bring any action arising from the improper or unauthorised use of this Website, including any action for infringement of its trademarks and other intellectual property rights.
Privacy And Security
  1. MerryLife is committed to safeguarding your privacy online. We understand the importance of privacy to our customers and visitors to our Website. Our use of personally identifiable information is governed by our privacy policy and by accessing and using our Website, you agree to be bound by that policy.
  2. You recognise and agree that when submitting your personally identifiable information to www.merrylife2u.com, while MerryLife has safeguards in place to prevent unauthorised access or interception, there is no absolute guarantee of security. In the unlikely event of an interception or unauthorised access despite our efforts, MerryLife shall not be responsible for such interceptions or unauthorised access, or any direct, indirect, special, incidental, or consequential damages (including lost profits) suffered by a customer or user, even if MerryLife has previously been advised of the possibility of such damages. MerryLife does not warrant, either expressly or implicitly, that the information provided by any customer shall be free from interception or unauthorised access and does not provide any implied warranties of merchantability and fitness for a particular purpose. Each customer is responsible for maintaining the confidentiality of his or her own password.
Termination
  1. MerryLife may stop making the Website, in whole or in part, available at any time, with or without notice to you.
  2. MerryLife reserves the right to limit, suspend or terminate your access to the Website and/or the Services for whatever reason we deem fit. In doing so, MerryLife shall not be liable to you or to any other party for any such limitation, suspension or termination.
Disclaimer
  1. Any material provided on the Website is provided on an “As Is” and “As Available” basis without any warranty, express or otherwise.
  2. Your use of the Website is at your sole risk.
  3. MerryLife makes no representations or warranties as to the accuracy or completeness of any material of the Website.
  4. Any material on the Website shall not be taken as an inducement or be relied on for any particular purpose.
  5. To the extent permitted by law, MerryLife excludes all liability for any loss or damage including but not limited to direct, indirect, special or consequential damage or loss or otherwise arising from the use or reliance on any content of the Website or the Services available.
  6. MerryLife shall be held liable for failure to perform its obligations for acts beyond its control, including but not limited to acts of God, pandemic, insurrection, war, act of terrorism, national emergencies, government or authorities requirements, industrial disputes of any kind, fire, lightning, explosions, flood, inclement weather, subsidence, acts or omissions of third party, third party suppliers, operators, service providers, contractors, software malfunction or disruption of MerryLife’s network.
  7. MerryLife reserves the rights to change, vary, or modify any of the information and terms contained herein without notice.
Limitation of Liability
  1. The information contained in this Website is for general information purposes only. The information is provided by MerryLife and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to this Website or the information, products, services, or related graphics contained on this Website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
  2. Under no circumstances will MerryLife be held responsible or liable in any way for any claims, damages, losses, expenses, costs, or liabilities whatsoever (including, without limitation, any direct or indirect damages for loss of profits, business interruption or loss of information) resulting or arising directly or indirectly from your use of or inability to use this Website or any Websites linked to it, or from your reliance on the information and material on this Website, even if MerryLife has been advised of the possibility of such damages in advance.
  3. This Website may contain hyperlinks to third-party web pages that are not under the control of MerryLife. We have no control over the nature, content, and availability of those web pages. The inclusion of any links does not necessarily imply a recommendation or endorsement of the views expressed within them.
  4. Every effort is made to keep this Website up and running smoothly. However, MerryLife takes no responsibility for and will not be liable for this Website being temporarily unavailable due to technical issues beyond our control, and use of the site shall be entirely at your own risk.
Governing Law and Jurisdiction

The terms and conditions herein shall be governed by and construed in accordance with the laws of Malaysia, and you shall submit to the jurisdiction of the courts of Malaysia.

WhatsApp Icon
WhatsApp Icon